Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information that is gathered automatically when you use the Site.

Information you provide

When you submit a quote request, business registration, or contact form, we may collect your name, business or company name, job title, email address, phone number, business address, the products and quantities you are interested in, and any message you send us. As part of business registration, we may also collect business and tax identifiers and documents you choose to upload, such as a seller’s permit or resale certificate.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, the pages you view, referring website, and similar usage data through cookies and comparable technologies.

2. How We Use Your Information

We use the information we collect to:

• Prepare and respond to wholesale quote requests and proposals;
• Review and process business registration applications and verify eligibility;
• Communicate with you about your requests, orders, and account;
• Arrange fulfillment, shipping, and delivery of orders;
• Operate, maintain, secure, and improve our Site and services;
• Send service-related messages and, where permitted, marketing communications you may opt out of at any time;
• Comply with legal, tax, and regulatory obligations and enforce our agreements.

3. Cookies & Similar Technologies

We use cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings; please note that disabling certain cookies may affect how the Site works.

4. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• With service providers who perform functions on our behalf, such as website hosting, IT, analytics, email delivery, and logistics or shipping carriers;
• With professional advisors, such as legal and accounting service providers;
• In connection with a business transaction such as a merger, acquisition, financing, or sale of assets;
• When required to comply with applicable law, respond to lawful requests, or protect the rights, safety, and property of Tolo Trading, our customers, or others.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, maintain our business and transaction records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, and to opt out of marketing communications. California residents are entitled to certain disclosures under the California Consumer Privacy Act; we do not sell personal information and will not discriminate against you for exercising your privacy rights. To make a request, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our Site and services are intended for businesses and for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

10. International Visitors

Tolo Trading is based in the United States, and the information we collect is processed and stored in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, and processed in, the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date shown above, and any material changes will be reflected on this page. Your continued use of the Site after changes become effective constitutes acceptance of the updated Policy.